Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get in Touch with The Neighbourhood Project for Your Window Cleaning Needs Today!
Get in Touch with Us Today!
At The Neighbourhood Project, we value your inquiries and feedback. Our dedicated team is here to assist you with any questions regarding our window cleaning services. Whether you need a quote, want to schedule a service, or have a specific request, please don’t hesitate to reach out. You can fill out the inquiry form below, and we will respond promptly. Your satisfaction is our priority!
We believe in building strong relationships with our community. Our contact page is designed to make it easy for you to connect with us. You can also find our phone number and email address listed here for direct communication. We encourage you to follow us on social media for updates on our community projects and special offers. Thank you for considering The Neighbourhood Project for your window cleaning needs!
How to Reach Us
To get in touch with us, please fill out the inquiry form below. We ask for your name, email, phone number, and a brief message about your needs. This information helps us serve you better. Rest assured, your details will be kept confidential and used solely for communication purposes. We aim to respond to all inquiries within 24 hours, ensuring you receive the assistance you need in a timely manner.
For immediate assistance, feel free to call us at the number provided below. Our team is available to answer your questions and provide support during business hours. If you prefer, you can also send us an email, and we will get back to you as soon as possible. We appreciate your interest in our services and look forward to hearing from you!
Customer Feedback and Reviews
★★★★★
We take pride in our work and the satisfaction of our customers. Below are some testimonials from our valued clients who have experienced our window cleaning services. Their feedback reflects our commitment to quality and community service. We encourage you to share your experience with us as well!
Pros of Our Services
+ Exceptional customer service and support.
+ Eco-friendly cleaning solutions used.
+ Flexible scheduling options available.
Cons of Our Services
– Limited service areas may apply.
– Seasonal demand can affect availability.